Karkia Terms & Conditions — Your Rights & Responsibilities

Karkia (https://karkia.net) is an online betting and gaming platform serving users in Bangladesh. These Terms & Conditions form a legally binding agreement between Karkia and its users. By accessing or using the platform, you are deemed to have fully accepted these Terms & Conditions.

These Terms & Conditions are provided in English to ensure all users can understand them clearly. In the event of any interpretive conflict, the decision of Karkia's management shall be final. Karkia reserves the right to amend these Terms at any time, and continued use of the platform following any such changes will constitute acceptance of the updated Terms.

• Karkia's services may only be used for personal and recreational purposes.
• Using Karkia for commercial purposes or on behalf of a third party is prohibited.
• Copying or distributing any content, software, or data from Karkia without authorization is not permitted.
• It is the user's sole responsibility to read and understand these Terms & Conditions.

You must be at least 18 years old to open an account on Karkia. Karkia follows a KYC (Know Your Customer) process for age verification, which may require a national ID or passport. Attempts by minors to register are strictly prohibited, and any such account will be suspended immediately upon detection.

Each individual may only create one account on Karkia. Any attempt to open multiple accounts under the same name, or using the same device, IP address, or payment method, will result in all accounts being suspended and deposited funds may be forfeited.

• You must provide your correct name, address, date of birth, and contact details at the time of registration.
• Registering with incorrect or false information may result in account suspension at any time.
• It is the user's sole responsibility to keep their account password confidential.
• Any changes to your account details must be reported to Karkia support promptly.
• Transferring your account or allowing others to use it is strictly prohibited.

Karkia currently supports deposits via bKash, Nagad, and Rocket. All payment transactions are processed through secure, encrypted channels. The minimum deposit amount is ৳500 BDT, and the maximum is subject to your daily limit.

Your account must be fully verified before a withdrawal can be processed. Withdrawal requests generally take between 24 and 72 hours to process. For urgent cases, contacting the support team may help expedite the process.

• Deposits and withdrawals must be made using the same payment method.
• The minimum withdrawal amount is ৳1,000 BDT.
• Every withdrawal request will be reviewed by Karkia's security team.
• Karkia reserves the right to place a hold on transactions in cases of suspected money laundering or suspicious financial activity.
• If additional verification is required during withdrawal, the necessary documents must be submitted.

All bets placed on Karkia are final — once a bet is placed, it cannot be changed or cancelled, unless Karkia offers a cash-out option in specific circumstances. For live betting, odds displayed on the site can change in real time; the odds at the moment the bet is placed will apply.

If incorrect odds are displayed due to a technical error, Karkia reserves the right to void the affected bet and return the stake. If an event is cancelled or postponed, stakes are generally refunded, though match-specific rules may apply.

• The minimum bet amount is ৳10 BDT. The maximum bet amount varies depending on the event and market.
• Karkia sets the maximum winnings limit per event.
• Match fixing or betting using insider information is strictly prohibited.
• Karkia is not responsible for any issues arising from internet delays during live betting.
• Arbitrage betting using multiple accounts is strictly prohibited.

Karkia regularly offers a variety of bonuses and promotional deals — including welcome bonuses, reload bonuses, cashback, and free bets. Each bonus has its own specific terms that must be read before claiming. Bonus balances cannot be withdrawn directly — withdrawal is only available after the specified wagering requirements have been fulfilled.

Karkia reserves the right to modify, suspend, or cancel any bonus offer at any time. Misuse of bonuses or violation of bonus terms may result in forfeiture of the bonus and any associated winnings. The same person or household may not claim the same bonus more than once.

• The welcome bonus applies to the first deposit only — it does not apply to subsequent deposits.
• Bonus wagering requirements are typically 20–30 times the bonus amount.
• Withdrawing from your account before meeting the wagering requirements will result in forfeiture of the bonus.
• Bonus usage may be restricted on certain games or markets.
• Only the net winnings from a free bet will be credited to your balance — the free bet stake itself is not included.

The following activities are strictly prohibited on the Karkia platform. Violations may result in immediate account termination and legal action.

• Money laundering or transactions involving illegal funds.
• Participating in match fixing or sports fraud.
• Creating an account using a false identity or another person's information.
• Collecting bonuses or benefits through multiple accounts.
• Attempting to hack or make unauthorized modifications to the platform's software.
• Placing bets using bots, scripts, or automated software.
• Harassing or defrauding other users.
• Allowing minors to access or use an account.

Karkia firmly believes that betting and gaming should be a source of entertainment — never a cause of addiction or financial hardship. We have put in place several important measures to help protect our users.

You can set your own daily, weekly, or monthly deposit limits directly on your account. Temporary or permanent self-exclusion options are also available if needed. Karkia's support team is always on hand to help.

• Do not allow anyone under 18 to participate in gaming.
• Do not chase your losses by placing larger bets.
• Set your own financial limits before betting and stick to them.
• If you feel you are spending too much time gaming, take a break.
• If you need assistance, please contact Karkia support.

Users may request account closure at any time by contacting Karkia support. Any remaining balance should be withdrawn before the account is closed. Once closed, account data will be retained for a specified period in accordance with regulatory requirements.

If a user breaches these Terms & Conditions, Karkia reserves the right to suspend or terminate the account without prior notice. Depending on the severity of the violation, the account balance may be forfeited.

• Account closure requests are typically processed within 3 to 5 business days.
• Your account will be closed once all pending bets or transactions have been settled.
• To reactivate a closed account, please contact the support team.

If you have a dispute or complaint with Karkia, please contact our customer support team first. Most issues are resolved within 24 hours. Complex cases may take up to 7 business days.

If you are unsatisfied with the support team's decision, you may escalate the matter to higher management. Karkia is committed to resolving disputes in a fair and transparent manner. In all cases, Karkia's final decision on dispute resolution shall be binding.

• To submit a complaint, please email: info@karkia.net
• Instant assistance is also available via live chat.
• When submitting a complaint, please clearly state your account ID and a description of the issue.

Karkia reserves the right to modify these Terms & Conditions, in whole or in part, at any time. For significant changes, Karkia will endeavor to notify users in advance via email or platform notification. However, immediate changes may be made when required for security or legal reasons.

Continued use of the platform after any changes to the Terms & Conditions will be considered acceptance of the updated terms. We recommend checking this page regularly. The date of the last update will always be displayed at the top of the page.